Guide

How to Self-Exclude From an Offshore Casino

Rhys Pendry RP By Rhys Pendry Updated 27 May 2026 8 min read

To self-exclude from an offshore casino, you generally have to do it site-by-site: log in, open the responsible gambling section, and request a self-exclusion of 6 months, 1 year, 5 years or permanent. Offshore casinos (those licensed in Curaçao, Anjouan or sometimes Malta rather than by the UKGC) are not connected to GamStop, so a single national block does not reach them.

The realistic fix is a layered one: exclude on each account you've opened, install a device-level blocker that covers thousands of gambling domains at once, ask your bank to block gambling transactions, and lean on GamCare or BeGambleAware for human support. Below is the practical sequence I use when readers email me asking how to stop.

How to self exclude from an offshore casino, account by account

Every reputable offshore brand I've reviewed (BetPanda, MyStake, Gxmble, Winstler, 1Red, Goldenbet, Freshbet and the rest) has a responsible gambling page buried in the footer or inside account settings. The wording varies — "self-exclusion", "account closure (responsible gambling)", "timeout" — but the steps are similar.

  • Log in, withdraw any remaining balance (including crypto in BTC, ETH, LTC, USDT or whatever you deposited in).
  • Open Account > Responsible Gambling or contact live chat directly.
  • Request self-exclusion for a defined period: 6 months, 1 year, 5 years, or permanent.
  • State in writing (chat transcript or email) that you do not consent to marketing and want all promotional emails and SMS stopped.
  • Save the confirmation. If they refuse or stall, escalate to their licensing body — Curaçao Gaming Control Board, Anjouan Gaming, or the MGA.

Be aware: an offshore exclusion only covers that one operator and often only that one brand, not its sister sites. You'll need to repeat the process on each account you hold.

Block offshore gambling at the device and network level

Because you can't trust every operator to honour a request, the strongest move is to stop the sites loading in the first place. Two tools dominate in the UK:

  • Gamban — paid app that blocks tens of thousands of gambling sites and apps across Windows, macOS, iOS and Android. GamCare gives it away free to people in treatment.
  • BetBlocker — free, charity-run, similar coverage, with a feature that prevents you removing it for a chosen period.

Install on every device you own — phone, laptop, tablet, work machine if you've ever logged in there. Pair it with a DNS-level blocker on your home router (NextDNS or CleanBrowsing's gambling filter) so smart TVs and games consoles are covered too.

Use UK self-exclusion schemes for everything else

Even though they don't reach offshore sites, the UK schemes still matter because they shut the licensed door and remove temptation when you're out and about.

  • GamStop — one form, blocks every UKGC-licensed online casino and sportsbook for 6 months, 1 year or 5 years.
  • MOSES (Multi-Operator Self-Exclusion Scheme) — phone 0800 294 2060 to self-exclude from licensed betting shops in your area.
  • SENSE — the equivalent scheme for land-based casinos, arranged through any participating venue.
  • SMART Exclusion covers arcades; bingo halls run their own scheme.

Ask your bank too. Monzo, Starling, Lloyds, HSBC, Barclays, NatWest and most others let you toggle a gambling block in-app, sometimes with a 48-hour cooling-off period before it can be lifted. This will refuse Visa, Skrill and Neteller transactions to gambling merchant codes — though it won't always catch crypto exchange top-ups.

Get human support and think about reversal carefully

Self-exclusion works best alongside support. GamCare's helpline (0808 8020 133) is free, 24/7 and confidential; BeGambleAware funds free counselling through the National Gambling Treatment Service; Gamblers Anonymous runs in-person and online meetings. None of these will judge you or push treatment you don't want.

On removal: UK schemes like GamStop have a minimum exclusion period and a 24-hour cooling-off after that before access returns — they will not lift it early. Offshore operators are inconsistent; some treat permanent as truly permanent, others will reopen accounts on request. If you're tempted to ask for a reversal, that's usually the moment to call GamCare instead.

If you're researching this because you've already opened accounts at non-GamStop sites and want to know which ones at least handle exclusion requests properly, that's something I cover in our ranked offshore casino reviews — but please do the blocking steps above first.

If gambling stops feeling like fun

Gambling is for adults aged 18+ only and should always be treated as entertainment, not a way to make money. If your play stops feeling fun, set deposit limits, take a break, or reach out to GamCare (0808 8020 133) or BeGambleAware for free, confidential support.

People also ask

Self-exclusion: common questions

It's a formal request that an operator or scheme bars you from gambling for a set period — typically 6 months to 5 years, or permanently. The operator must close your account, refund any balance, and stop marketing to you for the duration.
Use a dedicated blocker like Gamban (paid, or free via GamCare) or BetBlocker (free), installed on every device. Add a DNS-level filter on your home router so smart TVs and consoles are covered, and remove saved card details and crypto wallet shortcuts from your browser.
Yes, for online: GamStop covers every UKGC-licensed site with one registration. For land-based, SENSE handles casinos and MOSES handles betting shops — both require a separate sign-up but the process is quick.
Not during the minimum period. GamStop and most UK schemes enforce the full term plus a 24-hour cooling-off before reactivation. Offshore operators vary, but a sudden urge to reverse is usually a sign to call GamCare on 0808 8020 133 rather than push for access.
It will stop card and e-wallet deposits (Visa, Skrill, Neteller) to recognised gambling merchants, but it doesn't always catch crypto. Deposits in BTC, ETH, USDT or similar go via an exchange, which your bank sees as a crypto purchase rather than gambling, so combine the bank block with a device blocker.